Marg ClickUp

After 2+ years using Trello, I started getting ads and recommendations by friends about ClickUp. I gave it a shot and it was amazing. Everything you need to run a business from one place! And then, one day I try to log in. Says email is not registered (or smth)Okay must be a mistake. Tried again. The same thing only then it showed some sort of an error.Panic. My business is on hold (luckily I know what to do so I can move forward with daily tasks but slowly)Turns out, after reaching out to everyone on clickup, that my account got deleted and I got banned from ClickUp because somewhere in my board (the same ones I used on Trello) there was a "malicious software or link" and if i tried to log in again I would be reported to the FBI.Excuse me?The same board clickup urged me to migrate (so easily) from trello, the same board that I used within trello for many years, has been infected? Are you serious?The worst part (besides getting kicked out, out of the blue) is that not a single person from clickup came forward to give me an explanation as to what the hell is going on. I connected with everyone in the senior management, sent messages - but no one responded.To sum up, it's a great tool but the worst experience ever. Luckily Trello still had my boards in archive.

It's fine for basic productivity tasks, but don't expect to do anything too fancy without paying for premium. It's a new tool so it's still quite clunky - it's frustratingly slow on mobile and on desktop the UI is a little janky sometimes.The thing that made me completely lose interest in ClickUp is the fact that they don't let you delete your account. Again, warning: YOU CANNOT DELETE YOUR ACCOUNT. This means that they can have your email address forever. This is not made clear anywhere in the sign-up process, FAQs or anywhere in the UI.My understanding is that you have to reach out to them and ask them to delete your account (and my email address). I'm going to try this, but I've read forum posts from users who have been rejected or ignored, so I'm not expecting much. I can only assume ClickUp is developed somewhere where GDPR is not a concern.

It wasn't suitable for what I needed, to ascertain this I had to create a free 'trial' account, which is now impossible to delete so they have my email address forever. Unnecessarily aggressive tactics to keep accounts going when the product is probably fine for most - I would have kept them in mind for future projects if they'd behaved more responsibly.

Don't sign up unless you are willing to pay for the full account which is quite expensive.The free version makes you export everything and once done - they start limiting functionality to an extent which makes it impossible to add new task, activities etc.This is a dirty move and instead they should be clear about the limitations in functionality, rather than task/activites such as Trello.

You cannot delete your account yourself - this kind of UX blunder should be a crime. They will keep your data for as long as they wish and keep spamming you with unwanted emails without an unsubscribe button.